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 Causes Snagit not to work
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spp

3 Posts

Posted - 04/08/2013 :  14:52:22  Show Profile  Reply with Quote
hi

first i appreciate this program.

when s+ is on, snagit doesn't work properly: snagit has a kind of common "window capture" so that it recognizes and capture it by one click. and also scrolling. but when s+ is on, it is the same as snipping tool: "drag-and-capture".

and i tried gestures with these commands:
acDisable()
acDisableCapture().
but still snagit didin't work. although acDisable() will change the tray icon like when you click it, snagit still doesn't work. snagit will work only when you click the tray icon and turn off.

best regards

Edited by - spp on 04/08/2013 15:07:34

Rob

USA
2581 Posts

Posted - 04/16/2013 :  23:03:48  Show Profile  Visit Rob's Homepage  Reply with Quote
Try unchecking Keep Gesture Window On Top* and Don't Hide Gesture Draw Window*. The gesture drawing surface is a full-screen transparent window. It's possible that SnagIt thinks it's an application window and doesn't know how to handle it.
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